The app triggers Siri unexpectedly

← Troubleshooting
UPDATE: A feature introduced with iOS 9 allows you to train Siri to only recognize your voice. Click here for more information.

If Siri is triggered unexpectedly while using the app, it's because the following three conditions are true:
  1. The Allow "Hey Siri" feature is enabled for your device (in the Settings app > General > Siri)
  2. The device is plugged into a power source
  3. You aren't using headphones
When all three of those conditions are true, then Siri could misinterpret the voice audio in our app as saying "Hey Siri." Changing any one of the three conditions (i.e., disabling the Allow "Hey Siri" feature, unplugging your device, or using headphones) will prevent this behavior. Our apps do not invoke Siri subliminally, we promise. ;-)

Troubleshooting

  1. My app is exhibiting strange behavior [iOS]
  2. My app is exhibiting strange behavior [Android]
  3. I upgraded one of the free apps in the past, but now it's asking me to pay again
  4. I bought a bundle in the past, but now it's saying I didn't purchase the upgrade
  5. The Hypnotic/Sleep Booster won't work
  6. I previously paid for the app, but I was charged again
  7. We have a Family Sharing iTunes account and I can't restore the upgrade
  8. I tapped Restore In-App Purchase, but it says I haven't upgraded
  9. My app is stuck installing or updating [iOS]
  10. My app is stuck installing or updating [Android]
  11. I only hear the voice, not the background sound
  12. The volume is too low or I can't hear anything
  13. The app triggers Siri unexpectedly

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